Group of five diverse adults posing outdoors in front of a building, smiling and laughing, with a woman leaning on a man’s shoulder, two men sitting on rocks, and a woman resting her chin on her hand.

We are a tech startup
disrupting the telco industry.

A few years ago, we decided to launch a mobile service. Well, it was a lot harder than us nerds expected.

We were offered platforms from several vendors that were inflexible, complex and expensive - a technical plumbing mess of spaghetti.

Instead of settling for complexity, we built our own cloud-native platform to launch our mobile service. The platform easily connects essential modules with value-added features, resulting in an multisystem of connectivity and human experience.

We decided - why stop at mobile? Our platform could help create amazing subscription-based services atop any network - wireless, fiber, cable, DSL, satellite, or private LTE.

As startups do, we decided to pivot and doubledown on our platform.

Allow us to introduce the

Reach Platform

It’s a four-year-old digital operator powerhouse. It’s a SOC2 compliant, cloud-native, highly-scalable platform, enhanced with the most popular and scalable APIs.

Despite the technical jargon, the platform is 100% customer (consumer & SMB) focused and design-led for both customers and agents alike.

A Solution for Every Step and Every Persona Across the Entire Customer Lifecycle

Diagram illustrating a step-by-step guide to a process, with numbered steps from 1 to 7: Learn, Buy, Get, Use, Pay, Support, Acquire, with icons representing learning, shopping, technology, communication, payment, support, and acquisition.

End users

Consumers, SMB, Enterprise:

Customers expect a lot. Well, give it to them. From a website to MyAccount to a personalized app, the Reach Platform provides the experience, communication and transparency today’s customers need.

White labeled app, website and MyAccount
Devices and fulfillment
Promos, referrals and affiliate offers
Full lifecycle notifications

Agents

Sales and Support:

Equip your team with every tool they need on a platform they’ll love. One single place for support, sales, ticketing, customer details, order history, billing and more.

Inbound and Outound sales
Level 1 Customer Support portal with Help Desk and Ticketing
Full customer management: profiles, order history, billing, payments, fulfillment and more