A taste of your customer experience
Let’s make some dough.
The ECHO Red Program is like a bakery. We bake different breads based upon the ingredients you provide.
Pretend you are a bank and are starting a mobile service called Lyfe.
You have a tagline, logo, brand color and a few recognizable images.
Name
Lyfe Mobile
Tagline
Where Lyfe and connectivity meet.
Logo
Example ECHO Partner Input
Color
Images
img1.png
img2.png
img3.png
Thanks for the ingredients.
Now allow us to bake.
72 hours
later
DING!
MVNO is done!
Introduce your fans and followes to your preferred mobile service through your own landing page. Provide them with the essential features they need to ensure they’re a good fit - like coverage and device compatibility check, as well as a savings calculator. Go beyond the basics with an eCommerce Store, complete with devices and other add-on services.
Make it yours: Lyfe’s brand color shines through on design elements and CTAs. From the logo to the fun imagery, it’s 100% on brand. Each Landing Page includes an eCommerce Store, that enables a curated selection of finance-specific (or any other) value-add products and services. Take it a step further and sell your own products or affiliated brands within the store.
Let customers Learn about Lyfe on a custom webpage.
Buy the service - with security and savings.
Your branded checkout page clearly explains what charges your customer - from one-time charges, to recurring charges, complete with all taxes and fees.
Make it yours: Lyfe can run channel-specific marketing campaigns and track the ROI on efforts. UTMS, unlimited campaign-specific landing pages and promo codes makes it easy for Lyfe to discern engagement with ads and physical discovery channels. Post-purchase, Lyfe delights customers with a custom email, thanking them for their loyalty and offering $10 off their next in-store purchase.
It’s time to Get activated.
Whether its a SIM that’s physically delivered to a mailbox, or an eSIM that’s electronically delivered to an inbox, the ECHO experience is catered to a self-serviced activation. Your customers will get step-by-step support to perform their own activation - or they can reach out to our five-star customer success team for handheld support.
Use the latest features to stay connected.
Now we’re off to the races. Your customers experience the nation’s fastest connectivity with the most reliable talk and text network - all while aligning with your values. The award-winning app is ready for your personalized touch.
Make it yours by customizing the app’s marketing tiles and cross-selling or promoting other digital or physical products.
Pay with no hidden fees, no gotchas, no regrets.
Billing designed for today’s customer: Our billing platform is simple and flexible. Automatic payments, digital invoices, pay-in-advance, and wallet management are just a few of the many features available. Plus, financing for life’s big purchases (that new smartphone you’ve been eyeing) and add-on services for fewer bills.
Make it yours: Customize the marketing tile at the bottom of the bill to promote and cross-sell products of your choosing.
Real-human Support that really does care.
Our experienced sales and support team takes care of customers — and your brand. We handle all the calls, chats, and emails with commonsense and kindness (and the latest and greatest agent interfaces). Needless to say, your customers are in really good hands.
Make it yours: Receive a support phone number dedicated to your brand.
It all starts with Discovery: connect your customers to something new.
With big cable spending millions on awareness, your loyal customers might be looking for a deal on mobile. What better way to flex your innovation muscles (and fend off the competition) than by introducing a mobile bundle discount of your own? There are thousands of ways to turn existing customer interactions and established channels into a low-cast mobile marketing engine: your website, bill statements, social media, and customer support calls, to name a few. Plus, with a sleek mobile sign-up journey perfect for digital acquisition, you can put the internet to work for you, at last.
Make it yours by dropping mobile “breadcrumbs” throughout your online and offline channels. Retail stores? Employee swag? Website banner? All great ways to make mobile part of your brand family.
